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Integrate Scribe Hub with Jira

Use this guide to connect your Jira project to Scribe Hub, allowing you to open issues directly from the Vulnerability Details dialog.

Prerequisites​

  • Jira Project Administrator access to the target project
  • Project type: Company‑managed (Classic)
    To verify, run: 
    GET https://<your-domain>/rest/api/latest/project
    Confirm that "style":"Classic" appears in the project entry.

1. Create an Issue Collector in Jira​

  1. Go to Project settings → Issue Collectors and click Add Issue Collector.
    • If the tab is missing, open: 
      https://<your-domain>/secure/AddCollector!default.jspa?projectKey=<PROJECT_KEY>
  2. Configure the collector:
    • Name: Scribe Integration
    • Issue type: Bug
    • Reporter: e.g., automation@somedomain.com
    • Options:
      • ✓ Attempt to match submitter email address
      • ☐ Collect browser info
    • Trigger text: Custom (e.g., "Raise a bug")
  3. Click Submit.
  4. On the confirmation page, note the Collector ID from the URL or the embedded JavaScript snippet (e.g., f5779bb6).

2. Configure Scribe Hub​

  1. In Scribe Hub, navigate to Integrations → Jira and click Connect.
  2. Enter the following:
    • Jira domain: <your_company>.atlassian.com (or local FQDN)
    • Collector ID: the value from step 1 (e.g., f5779bb6)
    • Reporter email: automation@somedomain.com
  3. Click Test.
    • A dialog should open with sample title and description.
  4. If the test succeeds, click Add.
    The integration status will turn Connected.

3. Open Jira Issues from Scribe Hub​

Once connected, you can click Create Jira Issue in any Vulnerability Details dialog. A form will appear to raise a new ticket in your configured project.

For more help, contact your Jira administrator or Scribe support.